{"title":"Services","description":"","products":[{"product_id":"neueinrichtung-rechner-fur-neurofeedback-service-pauschale","title":"New setup computer for neurofeedback - service fee","description":"\u003ch3\u003eService Package - Complete New Setup of a Computer for Neuro- and Biofeedback\u003c\/h3\u003e\n\u003cp\u003evia telephone, TeamViewer, etc.\u003c\/p\u003e\n\u003cp\u003eWe recommend our service package if you need to set up a computer from scratch that was not purchased from Neurofeedback-Partner.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThis service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eComplete software installation (e.g., Brainmaster 3.0, Brain-Avatar 4.0 - for Atlantis and Discovery)\u003c\/li\u003e\n\u003cli\u003eObtaining passkeys and installation keys for Z-values and activation\/deactivation\u003c\/li\u003e\n\u003cli\u003eCorrespondence via letter and email with the relevant departments to obtain the activation code\u003c\/li\u003e\n\u003cli\u003eTeamViewer session with one of our technicians\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eProcedure: \u003c\/strong\u003eFirst, send us a support request by email, describing the problem as precisely as possible. We will then contact you to arrange an appointment.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eOur recommendation:\u003c\/strong\u003eThe service is free for you if you purchase a computer directly from our Neurofeedback Partner shop.\u003c\/p\u003e","brand":"Neurofeedbackpartner","offers":[{"title":"Default Title","offer_id":49274014040398,"sku":"150-300","price":259.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0847\/7700\/9486\/files\/support_0.jpg?v=1730804681"},{"product_id":"technisches-training-45-minuten","title":"Technical training 45 minutes","description":"\u003ch3\u003eTechnical Training for Software Introduction\u003c\/h3\u003e\n\u003cp\u003eWe will train you in the use of the software we sell, as well as software from other manufacturers:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003eBrain-Avatar 4.0\u003c\/li\u003e\n\n\u003cli\u003eBraimaster 3.0 - 3.7i\u003c\/li\u003e\n\n\u003cli\u003eBrainster 2.5\u003c\/li\u003e\n\n\u003cli\u003eAssistance with setting values for amplitude and Z-score training\u003c\/li\u003e\n\n\u003cli\u003eProcedure for creating protocols\u003c\/li\u003e\n\n\u003cli\u003eProtocol selection and finding optimal settings\u003c\/li\u003e\n\n\u003cli\u003eConnection to software such as IFEN Games\u003c\/li\u003e\n\n\u003cli\u003eHEG settings\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePlease contact us in advance with any questions\u003c\/strong\u003e\u003c\/p\u003e","brand":"Neurofeedbackpartner","offers":[{"title":"Default Title","offer_id":49732412997966,"sku":"533-513A","price":120.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0847\/7700\/9486\/files\/training.jpg?v=1731225228"},{"product_id":"reparatur-service-fur-alle-eeg-kappen","title":"Repair service for all EEG caps","description":"\u003cp data-start=\"595\" data-end=\"867\"\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c!--EndFragment --\u003e\u003c\/p\u003e","brand":"Neurofeedbackpartner","offers":[{"title":"Default Title","offer_id":55332139499854,"sku":"SERVICE A","price":100.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0847\/7700\/9486\/files\/Image12.Feb.2026_15_59_10.png?v=1779455516"},{"product_id":"technisches-support","title":"Technical Support","description":"\u003cp data-end=\"697\" data-start=\"485\"\u003eProfessional neurofeedback systems require continuous compatibility adjustments, maintenance, and technical support as operating systems, software environments, and hardware are constantly evolving.\u003c\/p\u003e\n\u003cp data-end=\"888\" data-start=\"699\"\u003eOur technical support services offer flexible and transparent assistance—from quick technical inquiries to ongoing guidance for more complex support cases.\u003c\/p\u003e\n\u003cp data-end=\"888\" data-start=\"699\"\u003eTechnical support covers BrainMaster hardware, BrainMaster software, IFEN software products.\u003c\/p\u003e\n\u003cp data-end=\"1267\" data-start=\"996\"\u003eThe actual support effort may vary depending on the technical situation. Should additional effort beyond the chosen support scope be required, we will transparently coordinate further action and possible additional costs with you before proceeding.\u003c\/p\u003e\n\u003cp data-end=\"1267\" data-start=\"996\"\u003e\u0026nbsp;\u003c\/p\u003e","brand":"Neurofeedbackpartner","offers":[{"title":"Standard Support — up to 60 minutes for most software, hardware, and workflow-related support inquiries","offer_id":59696352592206,"sku":"TS60MIN","price":150.0,"currency_code":"EUR","in_stock":true},{"title":"Quick Support — 20-30 minutes for brief technical queries and minor support requests","offer_id":59696352559438,"sku":"TS20MIN","price":59.0,"currency_code":"EUR","in_stock":true},{"title":"Extended Support — starting at 60 minutes for more extensive technical support and customized support cases; additional effort will be transparently coordinated with you in advance","offer_id":59696352624974,"sku":"TS60MINMORE","price":0.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0847\/7700\/9486\/files\/Support.png?v=1779263736"}],"url":"https:\/\/neurofeedback-partner.com\/en\/collections\/serviceleistungen.oembed","provider":"Neurofeedback Partner GmbH","version":"1.0","type":"link"}